Terms & Conditions

Last updated: 23 August 2026

These Terms & Conditions govern your use of the Piccolo Gummies website and purchases made through our online store.

Please read them carefully before placing an order.

By using the website or purchasing a product, you agree to these Terms & Conditions, without prejudice to any mandatory consumer rights that apply to you.

1. Seller Information & Web Hosting Provider

This website is operated by BEGLACO, the commercial name under which R.J.H. Bertoni professional established in Spain.

Customer service:
Email: hello@piccologummies.com
Telephone: +33 973 410 127

Web Hosting Provider

The website is hosted by:

Infomaniak Network SA
Rue Eugène-Marziano 25
1227 Les Acacias (Geneva)
Switzerland

Registered office: Les Acacias, Geneva, Switzerland
Commercial Register of the Canton of Geneva: CH-660.0.059.996-1
UID/VAT number: CHE-103.167.648
Website: https://www.infomaniak.com
Contact: https://contact.infomaniak.com

2. Scope of These Terms

These Terms apply to:

Access to and use of the Piccolo Gummies website
Purchases made through our online store
Customer accounts
Piccolo product orders
Subscription products, where offered
Club Piccolo and related website services where applicable

Different or additional conditions may apply to specific promotions or subscription products when clearly disclosed before purchase.

3. Products

Products available through the Piccolo Gummies website may include:

Piccolo Intense
Piccolo Sucré
Piccolo Duo
Piccolo subscription plans
Other Piccolo products introduced from time to time

Please read the product page and packaging carefully before using any Piccolo product.

Relevant product information may include:

Product description
Ingredients
Directions
Recommended daily portion
Warnings
Net quantity
Storage instructions
Other legally required information

Product names Piccolo, Intense and Sucré are brand/product names and remain unchanged across languages.

4. Product Images and Descriptions

We aim to ensure that product descriptions, photographs and other website information are accurate.

Actual packaging, colour, presentation or minor visual details may occasionally differ from website photography without affecting the essential characteristics of the product.

If we discover a significant error in a description, price or other important product information after you place an order, we may contact you before completing the order.

5. Prices

The price applicable to a product is the price displayed on the website when you place your order.

Applicable taxes will be included or clearly identified as required by law.

Any additional delivery costs will be communicated before the purchase is completed.

Promotional prices, discounts or savings only apply when they are clearly displayed and valid at the time of purchase.

No previous, expired or unspecified promotional offer should be assumed to apply.

6. Placing an Order

To place an order:

Select your chosen product and quantity.
Add it to your cart.
Review your cart.
Provide the required billing and delivery information.
Select an available payment method.
Review your order information.
Confirm the purchase.

Before submitting your order, you are responsible for checking that the products, quantities, delivery information and contact details are correct.

Submitting an order constitutes an offer to purchase the selected products.

7. Order Confirmation and Acceptance

After placing an order, you may receive an electronic confirmation acknowledging receipt of the order.

An automatic acknowledgement does not necessarily mean that an order has been finally accepted.

The contract for sale is concluded when the order is accepted in accordance with our checkout and payment process.

If we cannot fulfil your order, we will contact you and handle any payment already received in accordance with applicable law.

8. Payment

Available payment methods will be displayed at checkout.

Payments may be processed by independent payment-service providers.

You must provide valid, complete and authorised payment information.

Where a transaction cannot be authorised, the order may not be completed.

Payment providers may apply their own terms and privacy policies to their services.

9. Product Availability

All products are subject to availability.

We may:

Temporarily remove products
Change available product variations
Limit quantities
Suspend a subscription option
Discontinue a product

If a product becomes unavailable after you submit an order, we will contact you and arrange an appropriate solution or refund where required.

10. Delivery

Available delivery destinations, delivery charges and estimated delivery times will be displayed during checkout where applicable.

Please ensure your delivery information is correct and complete.

Estimated delivery periods are provided in good faith but may be affected by circumstances beyond our reasonable control.

Nothing in these Terms limits statutory consumer rights relating to delivery.

If you experience a delivery problem, contact:

11. Right of Withdrawal

Where applicable under European Union consumer law, consumers purchasing goods online generally have the right to withdraw from the purchase contract within 14 days from the date the goods are received, without having to provide a reason.

To exercise an applicable right of withdrawal, you must notify us clearly of your decision within the legally applicable period.

Contact:

BEGLACO, R.J.H. Bertoni 29 Evarist Arnús Street 08014 Barcelona, Spain

Email: contact@beglaco.com

The right of withdrawal is subject to exceptions provided by applicable law.

For example, statutory withdrawal rights may not apply to certain goods that deteriorate or expire rapidly or to certain sealed goods that are not suitable for return for health-protection or hygiene reasons once the seal has been opened.

Your statutory rights always take precedence over these Terms.

12. Returns

Before returning an item, please contact us so that we can provide the appropriate return instructions.

Where a statutory right of withdrawal applies, products should be returned in accordance with applicable consumer law.

Customers may be responsible for direct return costs where permitted by law and where they were appropriately informed of this before purchase.

Products should be handled only to the extent reasonably necessary to establish their nature, characteristics and suitability.

We reserve the right to apply any reduction in value permitted by law if a returned product has been handled beyond what is reasonably necessary.

13. Refunds

Where a customer validly exercises an applicable statutory withdrawal right, refunds will be processed in accordance with applicable law.

We may be entitled to wait until returned goods have been received, or until sufficient evidence that they have been sent back is provided, where permitted by law.

Refunds will normally be made using the same payment method used for the original purchase unless otherwise agreed.

14. Damaged, Incorrect or Defective Products

If you receive a product that is:

Damaged
Incorrect
Defective
Otherwise not in conformity with your order

please contact us as soon as reasonably possible.

Please provide:

Your order number
A description of the issue
Photographs where relevant

We will assess the situation and provide an appropriate remedy in accordance with applicable consumer law.

Your statutory rights concerning defective or non-conforming goods are not affected.

15. Subscription Products

Where Piccolo subscription products are available, the relevant product page and checkout will clearly state the terms applicable to the selected subscription.

This information may include:

Number of doypacks
Piccolo Intense and/or Piccolo Sucré selection
Monthly price
Delivery frequency
Subscription duration
Financial saving
Renewal conditions
Cancellation conditions

Any specific subscription conditions displayed before purchase form part of your agreement.

No automatic renewal or cancellation condition will apply unless it has been clearly communicated before the subscription is purchased.

16. Promotional Offers

Piccolo Gummies may occasionally offer discounts, promotional prices or other special offers.

Each promotion may be subject to specific conditions, including:

Starting and ending dates
Product eligibility
Minimum purchases
Availability
Whether it may be combined with another offer

Only offers clearly displayed as active at the time of purchase apply.

17. Customer Accounts

Customers may be able to create an account to manage orders and other website features.

You are responsible for:

Keeping your login credentials confidential
Providing accurate account information
Informing us if you suspect unauthorised account access

We may temporarily restrict access where reasonably necessary to protect the customer, website or other users.

18. Club Piccolo and Marketing Communications

Club Piccolo may provide access to Piccolo news, product information, releases and other communications.

Joining Club Piccolo or subscribing to marketing emails does not automatically create a paid product subscription unless you separately and expressly purchase one.

Marketing communications may be unsubscribed from at any time.

19. Product Use

Customers should follow all instructions, storage guidance and warnings appearing on the relevant product page or packaging.

Piccolo products should not be used contrary to their stated directions or warnings.

If you have questions concerning a product’s ingredients or suitability, review the relevant product information before consumption and seek appropriate professional advice where necessary.

20. Website Use

You must not use the website:

For unlawful or fraudulent purposes
To attempt unauthorised access to systems or accounts
To interfere with website security
To transmit malicious software
To misuse customer or website information
To infringe intellectual-property rights
In a manner likely to damage, disable or disrupt the website

We may take reasonable measures to prevent fraud, abuse or security threats.

21. Intellectual Property

Unless otherwise stated, the Piccolo Gummies website and its contents, including:

Piccolo branding
Logos
Product names
Packaging designs
Photographs
Graphics
Text
Videos
Website design
Other creative materials

are owned by or licensed to the relevant rights holder.

Website content may be used for personal, non-commercial purposes connected with browsing or purchasing from our store.

Unauthorised commercial reproduction, distribution or exploitation is prohibited.

22. Website Availability

We aim to keep our website accessible and functioning correctly.

However, continuous or error-free availability cannot be guaranteed.

Website access may occasionally be interrupted for:

Maintenance
Security
Updates
Technical problems
Circumstances outside our reasonable control

23. Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation would be prohibited by law.

Nothing in these Terms restricts any mandatory consumer rights.

To the extent permitted by applicable law, we are not responsible for losses resulting from:

Use of products contrary to their instructions or warnings
Incorrect information provided by the customer
Unauthorised misuse of a customer account
Events beyond our reasonable control

24. Personal Data

Personal information is handled according to the Piccolo Gummies Privacy Policy and applicable data-protection laws.

The Privacy Policy explains:

What information we collect
Why it is processed
Who may receive it
How long it may be retained
How cookies are used
Your data-protection rights

25. Changes to These Terms

We may update these Terms & Conditions where necessary to reflect changes in:

Products
Services
Website functionality
Business operations
Legal or regulatory obligations

Any updated version will be published on this page together with its revision date.

The Terms applicable to an individual purchase are those provided in connection with that purchase, subject to mandatory law.

26. Governing Law

These Terms are governed by applicable Spanish law, without depriving consumers residing elsewhere of any mandatory consumer protections that apply to them under applicable law.

27. Contact Information

For enquiries regarding an order, return, these Terms or the Piccolo Gummies website, contact:

BEGLACO, R.J.H. Bertoni – / Self-Employed
VAT ID: ESX3409140B
Telephone: +33 973 410 127
Email: contact@beglaco.com

Terms Of Use