Privacy Policy

Last updated: 23 August 2026

Piccolo Gummies respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, purchase Piccolo products, create an account, join Club Piccolo, subscribe to communications or contact us.

1. Seller Information & Web Hosting Provider

This website is operated by BEGLACO, the commercial name under which R.J.H. Bertoni professional established in Spain.

Customer service:
Email: hello@piccologummies.com
Telephone: +33 973 410 127

Web Hosting Provider

The website is hosted by:

Infomaniak Network SA
Rue Eugène-Marziano 25
1227 Les Acacias (Geneva)
Switzerland

Registered office: Les Acacias, Geneva, Switzerland
Commercial Register of the Canton of Geneva: CH-660.0.059.996-1
UID/VAT number: CHE-103.167.648
Website: https://www.infomaniak.com
Contact: https://contact.infomaniak.com

2. Personal Data We Collect

Depending on how you interact with the website, we may collect:

• Your first and last name
• Billing address
• Delivery address
• Email address
• Telephone number
• Customer account information
• Order history and purchase information
• Delivery and transaction information
• Communications sent to customer service
• Newsletter or Club Piccolo preferences
• Cookie and consent preferences
• IP address
• Browser and device information
• Website usage and security information

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Collect Personal Data

We may collect information when you:

• Place an order
• Create a customer account
• Contact us
• Submit a website form
• Join Club Piccolo
• Subscribe to marketing communications
• Manage your communication preferences
• Browse or interact with the website
• Accept cookies or similar technologies

We may also receive limited information from third-party service providers involved in payments, delivery, website hosting, security and other services necessary to operate our business.

4. Why We Process Your Personal Data

We may process your personal data for the following purposes.

Orders and Contract Fulfilment

We use information such as your name, contact information, delivery address and order details to:

• Process purchases
• Confirm orders
• Arrange delivery
• Process payments
• Communicate about your order
• Provide customer service
• Handle returns, refunds or complaints

Customer Accounts

If you create an account, we process the information necessary to operate your account and provide access to order history and other account features.

Customer Support

If you contact us, we process the information you provide so that we can understand and respond to your enquiry.

Club Piccolo and Marketing

If you voluntarily join Club Piccolo or subscribe to marketing communications, we may use your contact information to send you Piccolo-related news, product information, releases, offers and other communications.

You can unsubscribe from marketing communications at any time.

Website Security and Improvement

We may process limited technical and usage information to:

• Protect the website
• Prevent fraud and abuse
• Diagnose technical problems
• Maintain website functionality
• Improve user experience
• Understand how essential website features are being used

Legal and Regulatory Requirements

We may process or retain information where necessary to comply with applicable tax, accounting, consumer-protection, fraud-prevention or other legal obligations.

5. Legal Bases for Processing

Where the General Data Protection Regulation and related European data-protection laws apply, we process personal data under one or more of the following legal bases:

Performance of a Contract

Processing necessary to process and fulfil your order, administer your customer account or provide a service you requested.

Legal Obligation

Processing necessary to comply with legal, accounting, tax or regulatory requirements.

Legitimate Interests

Processing reasonably necessary to operate and protect our business, prevent fraud, secure the website, respond to customers and improve our services, provided that your rights do not override those interests.

Consent

Where consent is required, including for certain marketing communications and optional cookies.

Where processing is based on your consent, you may withdraw that consent at any time.

6. Payments

Payments made through the Piccolo Gummies website may be processed by independent payment-service providers.

Payment providers may collect and process payment-card or banking information according to their own terms and privacy policies.

Piccolo Gummies does not need to store complete card details when payment information is handled securely by the relevant payment provider.

We may receive information confirming whether a transaction has been authorised, completed, declined or refunded.

7. Delivery and Logistics Providers

Where necessary to fulfil your order, we may share relevant information with postal, courier or logistics companies.

This may include:

• Your name
• Delivery address
• Telephone number
• Email address
• Delivery instructions
• Information necessary to identify and deliver your order

Only information reasonably necessary to provide the delivery service will be shared.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for essential website functionality, including:

• Shopping-cart functionality
• Checkout
• Customer login sessions
• Security
• Remembering preferences
• Remembering cookie-consent choices

Optional analytics, marketing or advertising technologies will only be used where permitted by applicable law and, where required, after you provide consent.

You can manage your preferences through the website’s cookie-consent controls.

Rejecting optional cookies should not prevent you from accessing the essential shopping and website functions.

9. Marketing Communications

Where you have provided consent or where another lawful basis permits us to do so, we may send you information about Piccolo Gummies products and services.

You can stop receiving marketing communications at any time by:

• Using the unsubscribe option contained in the relevant email, or
• Contacting us at contact@beglaco.com

Unsubscribing from marketing communications does not prevent us from sending essential transactional messages relating to an order, customer account or customer-service request.

10. Who We May Share Personal Data With

Where necessary, personal information may be shared with trusted service providers including:

• Website hosting providers
• E-commerce technology providers
• Payment processors
• Delivery and logistics providers
• Email and marketing platforms
• Website security providers
• IT and technical providers
• Accountants, legal advisers and professional consultants
• Government or regulatory authorities where legally required

Service providers acting on our behalf are expected to process personal data only for authorised purposes and subject to applicable data-protection requirements.

We do not sell your personal data.

11. International Data Transfers

Some technology or service providers may process information outside Spain or outside the European Economic Area.

Where personal information is transferred internationally, we will use appropriate legal safeguards where required under applicable data-protection legislation.

12. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required by applicable law.

Retention periods may depend on whether information relates to:

• Orders and invoices
• Tax and accounting obligations
• Customer accounts
• Customer-service enquiries
• Legal claims
• Fraud prevention
• Marketing subscriptions
• Website security

When personal information is no longer required, it will be deleted, anonymised or otherwise handled in accordance with applicable law.

13. Security

We use reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Accidental loss
• Alteration
• Misuse
• Unauthorised disclosure
• Destruction

However, no website, internet connection or electronic storage system can guarantee absolute security.

14. Your Data-Protection Rights

Depending on applicable law, you may have the right to:

• Access personal data held about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Object to direct marketing
• Request portability of eligible information
• Withdraw consent where processing is based on consent
• Exercise rights relating to certain automated decisions, where applicable

Requests may be sent to:

Email: contact@beglaco.com

We may request reasonable information to verify your identity before processing certain requests.

15. Complaints

If you believe that your personal information has been handled unlawfully, you have the right to lodge a complaint with the appropriate data-protection supervisory authority.

As the business is established in Spain, complaints may be submitted to the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) where applicable.

We encourage you to contact us first so that we have an opportunity to address your concern.

16. Children’s Privacy

Our website and products are not intended to collect personal information knowingly from children without the involvement or authorisation of a parent or legal guardian where required by law.

If you believe personal data relating to a child has been provided improperly, please contact us.

17. Third-Party Links

Our website may contain links to external websites or third-party services.

We are not responsible for the privacy practices, security or content of independent third-party websites.

We recommend reviewing the privacy information of any external service before submitting personal information to it.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

• Our website
• Our services
• Our business practices
• Technology
• Applicable legal requirements

The most recent version will be published on this page with an updated revision date.

19. Contact

For questions about this Privacy Policy, your personal information or your data-protection rights, please contact:

BEGLACO, R.J.H. Bertoni – / Self-Employed
VAT ID: ESX3409140B
Telephone: +33 973 410 127
Email: contact@beglaco.com